A personal negative business experience for Just Fearless LLC to help other small businesses:
There is something so truly mind-boggling about the ability to write something about a business and/or person based on slander and lies online and on social media and people take it as fact. They don't consider the website it was written on, they don't look at the response below the complaint on sites such as Rip Off Report (which deliberately creates a huge separation from the complaint up top, then tons of ads, then any rebuttal response)and others like Complaint Board.
They don't look at the fact that someone used a fake name to write the same complaint (on multiple sites) and/or social media, they don't look at the date of the complaint (8 years ago) and even one this year for a company that we declined to fund via the angel fund (this women pretended to be a man from Boston even though men are not eligible for our fund - how petty can one get).
People complain all the time, these same sites (RipOff Report & Complaints Board) have complaints against Wells Fargo, Pepsi, Sallie Mae, Taco Bell, Apple, T-Mobile, Avis Car Rental etc., and yet they are ALL still in business despite having hundreds and sometimes thousands of complaints on these websites and more.
But you find one or 2 complaints over a 10 year period for a small business and it is automatically thought to be true without any verification or even questioning it or reading the reply at the bottom. This is how we got to where we are as a society and country. This is how the US got Trump because people are taking anything that is written online as truth without due diligence, asking questions directly, and common sense.
For any company that has every had to deal with this, especially small businesses, this video gives you tips on how to deal with that. Keep going and don't let anyone or anything stop you. Just Do It!
If people are not smart enough or willing to use common sense when it comes to discerning and questioning what's truth and what's really "Fake News", then they are not someone you want to do business with. Remember this the next time you do a Google search on someone or a company and something like RipOff Report or something similar comes up. Ask the company or contact about it directly and consider the source of the complaint rather than making assumptions. Common Sense is not so common these days.